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Salesforce AppExchange Reviews

How to Export Salesforce AppExchange Reviews to CSV/Excel (2025 Guide)

Salesforce AppExchange hosts thousands of CRM apps with detailed enterprise user reviews covering implementation, ROI, and support quality. This guide shows you how to export those reviews to CSV or Excel using a simple Chrome extension.

January 18, 2025
7 min read

AppExchange reviews come from Salesforce admins, sales operations managers, and enterprise buyers — some of the most commercially valuable feedback available in the B2B software space. Exporting this data lets you analyze it at scale, track sentiment over time, and inform CRM strategy decisions.

TL;DR: Install the Salesforce App Reviews Exporter Chrome extension, open any AppExchange listing, and click Export.

Ready to export Salesforce AppExchange reviews now?

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Step 1: Install the Chrome Extension

Open the Chrome Web Store and search for "Salesforce App Reviews Exporter", or use the direct link below. Click Add to Chrome and confirm in the dialog.

No Salesforce account or login is needed. The extension works with the public-facing AppExchange listing pages.

Step 2: Navigate to an AppExchange Listing

Go to appexchange.salesforce.com and open any app listing — a CPQ tool, a marketing automation add-on, a document signing integration, or any of the thousands of available apps. Navigate to the app's reviews section.

Use AppExchange's built-in sort options (most recent, highest rated) to shape the order of the data before you export.

Step 3: Export Your Reviews

Click the Reviews Exporter icon in your Chrome toolbar. The panel will detect the current AppExchange listing and display the available review count.

  • • Choose CSV or Excel (.xlsx) as your export format
  • • Optionally cap the export at a specific number of reviews
  • • Click Start Export

The file is saved as appexchange_reviews_<app>_<date>.csv to your downloads folder automatically.

What Data Gets Exported

FieldDescriptionExample
ratingStar rating (1–5)5
dateReview publication date2024-12-01
reviewer_nameReviewer's name or roleSarah M., Salesforce Admin
review_titleReview headlineTransformed our quote-to-cash process
review_textFull review bodyReduced proposal generation from 2 days to 20 min…
company_sizeReviewer's company size (when shown)201–1000 employees
industryReviewer's industry (when shown)Financial Services
app_nameName of the AppExchange appDocuSign for Salesforce

Popular Use Cases

ISV App Developer Insights

Export your own AppExchange listing's reviews regularly to monitor sentiment, identify support escalation patterns, and prioritize Salesforce-specific feature requests.

CRM Ecosystem Research

Build a comprehensive view of which types of Salesforce apps get the highest ratings and why — useful for technology consultants and Salesforce system integrators.

Enterprise Procurement Evaluation

Enterprise teams evaluating AppExchange solutions can export and compare reviews for shortlisted apps to build a data-driven vendor scorecard.

Competitive Positioning

Analyze competitor apps' reviews in the same AppExchange category. Surface the exact pain points users describe to inform your positioning and messaging.

FAQ

Do I need a Salesforce account to use the extension?

No. The extension works on publicly accessible AppExchange listing pages. You do not need to be logged in to Salesforce or have any kind of Salesforce subscription.

Does the export include company size and industry data?

Yes, when AppExchange displays reviewer company size and industry information alongside the review, the extension captures those fields in dedicated columns.

How is AppExchange review data useful for sales teams?

Sales teams can mine exported reviews for specific industries and company sizes to identify which customer profiles are happiest with the product — and use those success stories in outreach.

Export Salesforce AppExchange reviews in seconds

One-click export. No coding. Instant CSV or Excel download.

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