How to Export Salesforce AppExchange Reviews to CSV/Excel (2025 Guide)
Salesforce AppExchange hosts thousands of CRM apps with detailed enterprise user reviews covering implementation, ROI, and support quality. This guide shows you how to export those reviews to CSV or Excel using a simple Chrome extension.
AppExchange reviews come from Salesforce admins, sales operations managers, and enterprise buyers — some of the most commercially valuable feedback available in the B2B software space. Exporting this data lets you analyze it at scale, track sentiment over time, and inform CRM strategy decisions.
TL;DR: Install the Salesforce App Reviews Exporter Chrome extension, open any AppExchange listing, and click Export.
Ready to export Salesforce AppExchange reviews now?
Get the Salesforce App Reviews Exporter Chrome Extension →Step 1: Install the Chrome Extension
Open the Chrome Web Store and search for "Salesforce App Reviews Exporter", or use the direct link below. Click Add to Chrome and confirm in the dialog.
No Salesforce account or login is needed. The extension works with the public-facing AppExchange listing pages.
Step 2: Navigate to an AppExchange Listing
Go to appexchange.salesforce.com and open any app listing — a CPQ tool, a marketing automation add-on, a document signing integration, or any of the thousands of available apps. Navigate to the app's reviews section.
Use AppExchange's built-in sort options (most recent, highest rated) to shape the order of the data before you export.
Step 3: Export Your Reviews
Click the Reviews Exporter icon in your Chrome toolbar. The panel will detect the current AppExchange listing and display the available review count.
- • Choose CSV or Excel (.xlsx) as your export format
- • Optionally cap the export at a specific number of reviews
- • Click Start Export
The file is saved as appexchange_reviews_<app>_<date>.csv to your downloads folder automatically.
What Data Gets Exported
| Field | Description | Example |
|---|---|---|
| rating | Star rating (1–5) | 5 |
| date | Review publication date | 2024-12-01 |
| reviewer_name | Reviewer's name or role | Sarah M., Salesforce Admin |
| review_title | Review headline | Transformed our quote-to-cash process |
| review_text | Full review body | Reduced proposal generation from 2 days to 20 min… |
| company_size | Reviewer's company size (when shown) | 201–1000 employees |
| industry | Reviewer's industry (when shown) | Financial Services |
| app_name | Name of the AppExchange app | DocuSign for Salesforce |
Popular Use Cases
ISV App Developer Insights
Export your own AppExchange listing's reviews regularly to monitor sentiment, identify support escalation patterns, and prioritize Salesforce-specific feature requests.
CRM Ecosystem Research
Build a comprehensive view of which types of Salesforce apps get the highest ratings and why — useful for technology consultants and Salesforce system integrators.
Enterprise Procurement Evaluation
Enterprise teams evaluating AppExchange solutions can export and compare reviews for shortlisted apps to build a data-driven vendor scorecard.
Competitive Positioning
Analyze competitor apps' reviews in the same AppExchange category. Surface the exact pain points users describe to inform your positioning and messaging.
FAQ
Do I need a Salesforce account to use the extension?
No. The extension works on publicly accessible AppExchange listing pages. You do not need to be logged in to Salesforce or have any kind of Salesforce subscription.
Does the export include company size and industry data?
Yes, when AppExchange displays reviewer company size and industry information alongside the review, the extension captures those fields in dedicated columns.
How is AppExchange review data useful for sales teams?
Sales teams can mine exported reviews for specific industries and company sizes to identify which customer profiles are happiest with the product — and use those success stories in outreach.
Export Salesforce AppExchange reviews in seconds
One-click export. No coding. Instant CSV or Excel download.
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